Terms of service
Terms and Conditions
By placing an order through the Ella Bonomi Jewellery website, you agree to the following terms.
Products
Each piece is handcrafted, and slight variations in finish, texture and colour are part of the handmade nature of the work.
Pricing
All prices are shown in GBP (£). Prices are subject to change without notice.
Orders
Orders are confirmed once payment has been received. I reserve the right to refuse or cancel an order in exceptional circumstances, in which case a full refund will be issued.
Production Times
Made-to-order pieces require the production time stated on the product page. While every effort is made to meet estimated dispatch dates, occasional delays may occur due to the handmade nature of the work.
Delivery
Estimated delivery times are provided as a guide only. Ella Bonomi Jewellery cannot be held responsible for delays caused by postal services, customs or circumstances outside of our control.
Returns
Please refer to the Delivery & Returns page for full details of our returns policy.
Repairs
If your jewellery develops a manufacturing fault, please get in touch as soon as possible. Damage caused by accidental wear, misuse or improper care may incur a repair charge.
Intellectual Property
All jewellery designs, photographs, text and artwork on this website remain the intellectual property of Ella Bonomi Jewellery and may not be copied, reproduced or used without prior written permission.
Contact
If you have any questions regarding these Terms & Conditions, please get in touch via the Contact page.